Error: This USB Device Can Perform Faster if Connected to Hi Speed USB 2.0 Port

Have you seen this error message before from your Windows machine when a USB device is connected: “This USB Device can Perform Faster if Connected to Hi Speed USB 2.0 Port?” Well, I’ve seen it recently and went through a fairly long process to figure out how to correct it. Surprisingly it’s not difficult.

First, let me say I’ve found little information on WHY this error occurs and how to avoid getting this error message when a USB device is connected to your computer. From the research I’ve done, this USB error message of “device can perform faster when connected to hi-speed USB” stems from a corrupt setting for a device on your computer in relation to how it communicates with the hi-speed USB host controller.

So here is the quick and easy fix: Reinstall the drivers for your Enhanced USB controller. Sounds complicated, but it isn’t. In fact, it’s a simple right click and a reboot. That’s it. Here’s how you do it:

Step 1: Unplug any USB devices from your computer with the exception of your keyboard and mouse [if they are connected].

Step 2: Navigate to your Device Manager page by doing:
Start > Control Panel > System > go to Hardware tab > Device Manager

From this window scroll down until you see the + sign for “Universal Serial Bus controllers.” Click the PLUS sign and another list will expand out. Simply identify the item which references a “USB Enhanced” controller and right click. From the options provided from your right click select “uninstall.”

You will get a warning sign, but don’t worry. Click OK.

Your computer will go through the process of uninstalling the USB Enhanced USB controller. Your computer will then immediately go through the installation process as well. After the re-installation you computer might seem all-is-well; however, your error message will not go away until you reboot your machine. Do that now.

If you have any questions or comments hit the forum post for follow up.